Seaway Export – Cargo Insurance Policy Statement

2.1 All-Risk Coverage

This policy covers physical loss or damage from external causes—including theft, fire, collision, overturn, water ingress, and mishandling—during transit, including loading/unloading and temporary storage (when part of the contracted transport). Subject to standard exclusions and limitations.

2.2 General Average Contribution Coverage

Required under maritime law, this covers the customer's share of financial responsibility if a vessel sacrifices cargo or incurs extraordinary expenses to preserve the voyage. This applies even if the insured cargo itself is not damaged.

2.3 War, Terrorism & Political Risk Coverage (Optional)

Covers losses due to war, riots, political unrest, seizure, piracy, and terrorism when operating in high-risk areas or embargoed zones. Available only on request and subject to route approval by underwriters.

4.1 Written Request Required

Cargo insurance must be requested in writing at the time of booking. No coverage shall be applied retroactively. Insurance is considered valid only upon issuance of a formal insurance certificate with declared value, coverage tier, and route.

4.2 Premium Determination

Rates are based on declared cargo value, commodity classification, shipping origin and destination, and any additional risk zones.

4.3 Waiver & Risk Assumption

If Customer does not purchase insurance, Seaway Export shall bear no liability whatsoever for damage, theft, or total loss, and Customer assumes full risk of transit.

5.1 Immediate Notification

Customer must notify Seaway Export immediately upon delivery or discovery of damage/loss. Preserve packaging and cargo in delivered condition.

5.2 Documentation Required

• Dated photographs of exterior and interior damage
• Signed delivery receipt noting condition
• Packing list and invoice
• Bill of Lading and insurance certificate
• Police report or port/warehouse documentation if applicable

5.3 Time Limits

• Visible damage: written claim within 3–7 days of delivery
• Concealed damage or shortage: within 30 days of delivery
• Total loss in transit: immediately upon notice of non-arrival

Failure to meet these timelines may void the claim under the insurer's terms.

5.4 Seaway Export's Role

Seaway Export will assist with document submission, claims preparation, and insurer communication. Final claim approval and reimbursement decisions rest solely with the insurer.